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Welcome to the Bath and North East Somerset referral portal

If you are a health or social care professional, submit a referral here for Adult Community Health and Care Services in BaNES.

For the best experience, please use a tablet, laptop or desktop device with Chrome, Firefox or Microsoft Edge browser.

Start a Referral

Introducing digital referrals for professionals

If you are a health or social care professional, you can now launch a referral portal and send a digital referral for Adult Health, Care and Wellbeing Services that are delivered in a person’s home or in a nearby local care setting in Bath and North East Somerset (BaNES).

Quicker and easier

Our aim is to make it quicker and easier for you to access information about the full range of services available and send digital referrals.

Calling the Care Co-ordination Centre

You can still make referrals by calling the Care Co-ordination Centre on 0300 247 0200 between the hours of 8.00 am to 6.00 pm Monday to Friday, and from 9.00 am to 5.00 pm at the weekend or on Bank Holidays.

Currently for professionals only

In the future, we plan to accept self-referrals via this portal. In the meantime, if you would like to make a referral for yourself, please call 0300 247 0200.

Find out more

There is a selection of Frequently Asked Questions.

You can also find out more about the Care Co-ordination Centre by clicking on About the centre.

Want to refer?

Find out more about BaNES Adult Health, Care and Wellbeing Services and send a referral

Have questions?

Read the FAQs

About the centre

Read about the Care Co-ordination Centre

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