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The Care Co-ordination Centre is staffed by health, social care, wellbeing and mental health colleagues who are focused on providing excellent customer service and improving the efficiency and quality of our care pathways for our local population.
Our aim is to make sure that every person receives the appropriate support to meet their individual needs.
By clicking on 'Start a referral', you will launch a referral portal where you can find out more about the Bath and North East Somerset Adult Community Health, Care and Wellbeing Services.
If you are a health care professional, you can now submit a digital referral for the District Nursing, Community Matron and Reablement services.
Your referrals will be received by the Care Co-ordination Centre who will then direct it to the relevant service.
As well as services provided by HCRG Care Group, you will soon be able to request help from local third sector services via selecting Community Wellbeing Hub.
Over time, we will be adding the ability to refer to all services via the referral portal.
For services where a digital referral is not yet enabled, we will continue to accept referrals via an alternative route. This will be clear on the service's page on the portal.